I have been getting mail from my back for someone I assume used to live at my place since I moved in. I kept ignoring it, thinking she would change her address eventually. It’s been about a year and they are still sending me bank mail for a person I’ve never met.

This seems like a serious security issue so I called the bank and alerted them to the problem. I was told I would have to find her and get her new address for them so they could change it. This seems…wrong. I’m alerting you to a security issue with one of your accounts and you need ME to fix it? The agent on the phone said there was nothing they could do without a new address.

I pressed harder and asked them to flag that account so she would have a warning she needs to talk to a banker next time she tries to use her account. Eventually he relented and put a flag on her account.

This seems really sloppy. Do banks just, not care about the mail they send out going to the right place? I’m honestly considering switching to a credit union over this.

  • muusemuuse@lemm.eeOP
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    1 day ago

    Wait a second. I get junk mail all the time and when I used to call to opt out, the sender would just change the name to “current resident” and send it anyway. Are you telling me this would solve that?

      • Dashi@lemmy.world
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        1 day ago

        I tried arguing with them that my name wasn’t “Current Resident” it went about as well as expected… lol

      • muusemuuse@lemm.eeOP
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        21 hours ago

        I don’t live in a first world country. I live in the US. They are trying to sell the post office to Amazon right now.